Hikiiru™ is a unified SaaS platform designed to streamline how nonprofit organizations manage their most valuable assets: people, events, and programs. Hikiiru empowers community leaders to coordinate volunteers, track engagement, and scale their impact effortlessly.
👥 People & Community Management
- Unified Member Profiles: Tracks volunteer histories, skills, availability, background check statuses, and communication preferences in one centralized database.
- Dynamic Tagging & Grouping: Segregates contacts automatically based on custom rules like "Spanish-speaking," "youth mentor," or "donor tier."
- Engagement Scoring: Calculates automated activity scores based on attendance and hours to help identify hyper-active supporters or at-risk dropouts.
- Self-Service Portal: Allows volunteers to update profiles, log hours, upload certifications, and sign digital liability waivers independently.
📅 Event & Shift Coordination
- Visual Shift Builder: Schedules complex, multi-day event rosters using an interactive drag-and-drop calendar interface.
- Automated Shift Reminders: Sends text and email alerts to volunteers 24 hours before a shift to minimize costly no-show rates.
- Geofenced Check-In: Enables mobile clock-in and clock-out via GPS or on-site QR codes to instantly verify volunteer attendance.
- Public Event Pages: Generates branded, mobile-friendly landing pages for community registrations and seamless volunteer sign-ups.
🎯 Program & Impact Tracking
- Custom Impact Metrics: Defines and measures specific program outcomes, such as "meals served" or "students tutored," alongside raw hour counts.
- Grant Reporting Engine: Compiles and exports audit-ready outcome reports for specific donors or foundations with a single click.
- Beneficiary Tracking: Monitors demographic data and touchpoints for community members receiving services, ensuring strict privacy compliance.
💬 Omnichannel Communication
- In-App Broadcasts: Sends urgent updates or open-shift alerts via targeted SMS text blasts and emails directly from the platform dashboard.
- Segmented Chat Spaces: Connects team coordinators, specific event volunteers, or board committees through secure, isolated message threads.
